Corona Renderer Helpdesk for 3ds Max plugin
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
~~ ANNOUNCEMENTS - 3DS MAX ~~
Corona Renderer Helpdesk
Cinema 4D Helpdesk - Where to find it?
Read these first - 3ds Max
First Steps in Corona Renderer for 3ds Max
Corona Renderer for 3ds Max Helpdesk - Where to Start?
Corona Renderer for 3ds Max - Tutorials
FAQ - 3DS MAX
FAQ - How to...
How to set up realistic glass / metal materials
How to set up HDRI environment?
How to convert V-Ray / Mental Ray / other renderer scenes to Corona?
How to use Distributed Rendering?
How to create realistic leaf or grass material?
See all 74 articles
FAQ - What is / Where is / Does it ...?
What is Max Sample Intensity - MSI?
How to control antialiasing in Corona Renderer?
What available render elements are there?
What is CTexmap render element?
What is highlight clamping?
See all 24 articles
FAQ - Problems with rendering
I can see jagged edges in my rendering!
I can see bright pixels in grass!
My displacement has huge spikes or is invisible!
Common user errors - 3ds Max
I can see noise in the corners of my scene!
See all 36 articles
FAQ - Materials and maps
Corona Ray Switch Material and Map
Corona Front Back Map
Corona Normal Map
Corona Distance Map
Corona Uvw Randomizer Map
See all 16 articles
FAQ - Licensing
Activating Corona Renderer for 3ds Max
Activating Corona Renderer on renderfarms and computers without 3ds Max GUI
Does the Licensing Server require 3ds Max or Backburner installed?
Activation is required each time I start 3ds Max / I am getting crashes / material editor slots are black!
FAQ - General
FAQ - Corona Render Engine
Known bugs and limitations
What is GI vs. AA balance?
What is the Corona Image Editor?
Is it CPU, GPU, or hybrid?
What is Albedo?
See all 27 articles
FAQ - Performance problems
What are the best render settings?
How to get rid of excessive noise?
System is running low on RAM. You may experience excessive parsing times and/or crashes.
Rays per second too low
Rays per sample too high
See all 10 articles
FAQ - Installation & Installation Issues
I get error “Error code -1073741795 - (null)", MSVCD100.dll or similar error message!
How to install the material library in offline mode?
The Corona Renderer Official Toolbar is not working correctly!
Corona Renderer for 3ds Max Installation Process
Corona Material Library is not installed correctly
See all 22 articles
FAQ - Licensing
Is there a free version?
Corona Licensing Server
Are there some render nodes which come for free with the main licence?
Can I use my FairSaaS License on multiple computers?
See all 27 articles
FAQ - Hardware & Software
Do you support Linux?
Which operating systems are supported?
What host applications are supported?
See all 7 articles
FAQ - Other
How can I have my works featured in the Corona gallery?
Technical & PowerUser - 3ds Max
Corona Error Messages
Windows enabled 'Fault Tolerant Heap' for 3dsmax or dependent processes. This may have severe performance impact on Corona. Please follow the link to learn how to solve the problem. Affected executables are: xxxx (typically 3dsmax.exe)
A normal map appears to be using input image with incorrect gamma. This can cause shading artifacts.
Required asset file could not be located
Material type X is not supported. Offending material: Y
3ds Max is configured to use incorrect gamma X. Value of 2.2 is required for correct output
See all 91 articles
Distributed Rendering Troubleshooting
Distributed Rendering does not work - "Unknown error while loading application"
Missing maps/assets - DrServer is running with elevated UAC rights (as administrator)
Converting local paths to UNC
My render nodes are not visible on the list after pressing "Search LAN"
I can see dark / bright strips in my rendering
See all 21 articles
How to report issues - 3ds Max
Mantis - Corona Bug Tracker
Daily builds & Standalone
How to render using Corona Standalone?
Corona Renderer for 3ds Max Daily Builds
Corona Renderer & Maxscript
Corona Renderer & Maxscript - List of Functions
I am getting MAXScript Auto-load Script Error - C:\Program Files... -- Known system exception - The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Supported File Formats
Other - 3ds Max
Work in progress
Corona Renderer for 3ds Max Tentative Roadmap
How to use subsurface scattering? (pre-1.7 guide)
I can't see buttons (or other UI elements) when activating license!
I am getting errors when starting 3ds Max with Corona 1.4!
1.0 issues - I can't see the Corona VFB!
See all 56 articles